How does a missed call service work?

Customer finds your ad/promotion.

A customer dials your virtual number mentioned in an ad.

Call lands and disconnects

The call gets disconnected when your virtual number starts ringing. It's linked to a missed-call call flow in your account

Leads are generated to spreadsheets

You can export the caller's contact details to a Google spreadsheet.

Automated SMS

An automated SMS can be triggered once a missed call lands on your virtual number to notify a customer.

Advantages of Missed Call Services

Customization

There are various actions – a text message, another call, an affirmation, etc. to follow the missed call.

Analysis

You can track all the actions and analyse them quickly.

Cost

The customer acquires absolutely no cost, and most importantly, missed call services boost engagement

How can you use missed call service for your business?

Easy updates

An SMS alert usually follows a missed call to a virtual phone number with the information requested. One industry that has done this entirely is banking.

Customer verification

Missed Call Alert is a better option for OTPs for customer verification. You can simply ask them to verify their phone number by dropping a missed call to a number.

Registration/Lead generation

It works brilliantly, especially in people who do not have access to the internet or other communication forms. A simple mobile phone is their primary way to reach out to people.

Drive downloads

Once a user gives a missed call on the number, they will get an SMS with the app download link. Thereby, it reduces the extra step where users need to search, look for the right app, etc.

NGOs Suppor

A missed call is an easy way for NGOs to garner support for their cause.

COD confirmation

In cash on delivery (COD) orders, send an SMS with a number to give a missed call for the order confirmation.

Engagement/Votes

Media and TV shows are utilising missed call marketing campaigns best for creating non-intrusive customer engagement.

Opt-in/out of lists

You can ask the customers to opt-in or opt-out of your promotional campaign list with missed calls.

Perks of Working with Thesmsworld

Thesmsworld is a leading missed call service provider in India and known for its optimum quality service.

  • Highly Secure
  • Scale at Ease
  • Patented Solutions
  • Superior Quality
  • Best Support
  • Superior Reliability

Frequently Asked Questions

What is a missed call service?

Missed calls refer to making a phone call/ringing and cutting it off before the recipient answers. In other words, missed call service is a simple, no-cost way for customers to make contact with you. It keeps a record of the phone number in a database, so you can contact them using SMS or telephone call.

What is the use of missed call service?

Missed calls are another way to say Hi in business. After that, an automated system will respond to you. Inquiry: You get a missed call from a potential customer who inquires about your product by calling the number on your advertisement or poster Subscribe: A client registers for regular notifications by giving a missed call Vote: Missed calls allow users to contribute to a social and political campaign. You must have seen this in reality shows. “Give a missed call on 1800…2345 to vote for Rohan”. Get Feedback: A missed call can be used by brands to get customer feedback. Later they follow you with an automated call that asks for a keypress for feedback submission. Bank: Any customer who needs to know the account balance can give a missed call to get an account balance SMS.

What are the advantages of missed call service?

Missed call service gives many benefits for business. Customer outreach: Your customers are most likely to reach out to you if they can do so for free. A broad range of reasons may drive more customers to the missed call you. Customers will be more comfortable asking for assistance. Easy call back: Missed call service is an advanced internet technology that uses automated systems. You can set up an automated call back to a missed call number with pre-recorded audio. You can make use of IVR which gives different options on keypress. No busy line for customers: There is no talking or long conversation. A missed call is a system-operated service. The system automatically disconnects a line after you hear 2 rings. So no queue, no busy line. No cost:The customer won’t be charged for a missed call. This will make the customer feel more comfortable Better customer experience: It is comfortable for customers to leave missed calls. It can be done at any time. Customers might feel that brands are always available to them if missed calls are returned. Maintain Data The business always obtains data/numbers for future marketing campaigns. Missed calls will be recorded. The number can be used to promote products or services in the future.

How does missed call service work?

Business missed call service uses advanced technology. First of all, you set up missed call service on a number.

  • Customer calls on your missed call number.
  • The system disconnects it after 2 sec. The missed call number gets saved in the database.
Now it’s up to you how to revert back to it.
  • Automated call back with a pre-recorded voice.
  • Automated SMS in response to a missed call.
  • Hosted an IVR call, let the customer have different options.
It totally depends upon the business how to use the number.

Why does my business require missed call service?

  • A customer can reach you more easily, simply, cheaply, and conveniently through this method.
  • Missed call services eliminate the barriers your customer may face in contacting you.
  • Your customer number and prospect information will be recorded.

How can I avail missed call service?

  • It is easy and fast to set up missed call service. Please feel free to get in touch with us at

Can I use my number for missed call service?

Yes, we will set up missed call service on your number. Because we don’t think about changing your business number just for a service.

What is the cost of a missed call solution for my business?

We offer missed call services at a very reasonable price. Pricing varies according to plan and quantity. In addition, it may also depend on what other services you use in order to revert to a missed call number. You may choose to revert by sending an SMS, using an IVR system, or broadcasting voice messages. To know more, get in touch with us at +91 9888-40-1666.